Certified, qualified, and professional. We get the job done. With industry-leading expertise, tools and over 40 years of experience, DKI-CRCS can handle any restoration project.
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No matter what the disaster is, simply give us a call and we’ll be there to help get everything in your home or business restored back to normal. Whether your property has suffered from a kitchen fire, basement flood, or a break-in, our professional technicians and restoration experts will use the best tools and strategies to help you make your house feel like a home again.
With access to leading, state-of-the-art equipment and technology, DKI-CRCS has the strength to handle any size restoration job, no matter how complicated.
We will send a team member out to be on site in 60 minutes or less.
Experienced pros — the most IICRC professionals in Durham.
When an emergency happens, our team will be there for you. Call us 24/7.
With a focus on giving back to the communities we serve.
We are a preferred vendor with many of the insurance companies in Ontario.
Our number one focus is on our customers and ensuring their satisfaction.
At DKI-CRCS, we focus on delivering the highest quality services in the communities, towns and cities across Durham region.
Fire damage kitchen display supporting local fire prevention efforts.
Throughout a recovery process from a small fire, DKI-CRCS provided excellent advice, courteous service and professional expertise in choosing contractors, scheduling activities and final touches.
We would not hesitate in recommending or consulting with DKI-CRCS for any further work!
The DKI-CRCS team was very professional and quick to respond to assist us with our water loss. Our PM Brian and his assistant Faithann explained in detail the work that was scheduled to be completed and kept their timelines.
Overall, it was a great experience.
I had damage to my home in the last windstorm. I went with DKI-CRCS for the repairs. They came, assessed the damage and set a date with me for the repairs.
The work was excellent, they were friendly and professional from their front line workers to their office staff. I would recommend them to anyone and would only use them for further repairs.
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December 16, 2021This all depends on the size and complexity of the project. Once all parties involved have agreed to the scope of work, an approximate timeframe can be set. Regular communication with updates on completion and next steps, are provided and documented throughout the project.
In most situations this is not necessary. However, your daily routine may be somewhat disrupted due to equipment/tools running, and various types of work being completed. If the property is deemed unsafe to live in, we would recommend to your insurance company alternative living arrangements. The approval of alternate living accommodations must be made by your insurance company.
This depends on the size and type of work being completed. For example, if only a couple of rooms are affected, your belongings can be shifted to another room or placed on foam blocks to allow air-flow during the drying process. If your belongings need to be moved, they are inventoried, packed carefully, cleaned (if necessary) and stored in our secure facility in Oshawa.
Drying times in most situations is 3 to 5 days. This can vary based on the type of building materials affected, and indoor air climate variations.
We have various types of moisture reading tools that can verify moisture content in building materials as well as atmospheric conditions. In addition, we also have infra-red cameras to help map the path that water may have travelled.
We will need the owner of the property to be available to give us access to the premises. Also, the owner will be required to sign a work authorization. Even though your insurance company may have been the one to assign us, we need your authorization to enter your home and start our services.
If a permit is required for the project, in most cases we will apply for it with your local municipality.
In most cases, we are instructed by the insurance company to collect your deductible. It is payable to DKI-CRCS and various methods of payment are accepted by our office. Once the deductible is collected your repairs can be scheduled to begin.
Your claim will be assigned to one of our project managers. This is your first point of contact for questions/concerns related to the repairs to your property. If your question(s) are regarding your insurance policy/coverage these inquiries can only be answered by your insurance broker and/or the insurance company adjuster.
